Edowa's Digital Transformation (DX) is creating an opportunity for innovation across all industries.
Open Access Network –Edowa Intelligent Support System that can handle, asset management, Sales, Order Processing, OSP Services, Billing, Appointment and Middleware Management for B2B & B2B2C.
A private and secure customer services portal for all stakeholders including end users and intermediate businesses enabling order management, billing management, city services and processing complaints. The portal can be in multiple languages to manage all types of end customers.
The iOS & Android Apps for the end customers to book, manage and maintain different type of orders with multiple RSPs.
A communication channel that will enable all program teams connected through an app offering one-to-one calls, group calls, conference and chat.
A private and secure portal for the Service Providers to manage their customers’ interaction and sales management. Service provider and administrators can plan, create and execute highly complex marketing campaigns using B2C marketing automation through this platform.
Complaint portal for Consumers and technical portal teams. Feedback and suggestions by all stakeholders can be routed through blogs, knowledge-base and FAQ.
Advance chatbot for sales representatives for technical support & queries, auto sales for consumer, assistant data analyst for key stakeholders, smart alert and workflow for support teams.
Engaging customer by staying connected with business WhatsApp that can help to improve sales and customer experience.
Edowa delivers game-changing open access network business transformation & digital product development with agility at scale